A. We offer refunds for plugins purchased from our store within the first 45 days from the date of purchase.
B. To be eligible for a refund, you must meet the following requirements:
i. Have previously requested technical support to resolve the issue or inconvenience you are experiencing with the plugin.
ii. Have not found a satisfactory solution from our technical support team.
C. If you meet the mentioned requirements, you can contact us and provide the following information:
i. Purchase details, including the order number and purchase date.
ii. Detailed description of the problem and the attempts made to resolve it.
D. We reserve the right to evaluate each refund request on an individual basis and determine if it aligns with our established policies.
E. We also reserve the right to refund or withhold funds in the event of detecting any form of electronic fraud or suspicion thereof.
A. If your refund request is approved, the refund will be processed using the same payment method used in the original purchase.
B. Please note that the time required to process the refund may vary depending on the payment method and the involved financial institution.
Please note that these refund policies specifically apply to our ERP system and plugins purchased from our store. We recommend carefully reading the product descriptions and evaluating your needs before making a purchase.
If you have any questions or require further information about our refund policies, please contact us.